Napoleon Grills Phone Numbers and Emails

Toll-Free Number:

  • (866) 820-8686
    North America Area

Customer Service:

  • +3 134 558 8655
    Europe Area
  • +1 705 726 4278
    Ontario, CA
  • +1 705 721 1212

Napoleon Grills Emails:

Customer Service
Legal
Privacy Inquiries

Napoleon Grills Contact Information

Napoleon Grills Website:

Napoleon Grills Help Center:

Corporate Office Address:

Wolf Steel LTD.
24 Napoleon Road
Barrie, Ontario L4M 4Y8
Canada

Other Info (opening hours):

Hours:

Monday - Friday:8:30am - 8:00pm ET

Saturday: 8:30am - 5:00pm ET

(Excluding all Canadian holidays)


Other Locations:

De Riemsdijk 22

4004 LC, Tiel

NETHERLANDS




103 Miller Drive,

Cittenden, KY 41030, US


10-12 Home Farm

Meriden Road, Berkswell

CV7 7SL, UK

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Napoleon Grills Rating Based on 6 Reviews

Rating details

1.4
more details
Customer service
Website
Advertised vs Delivered
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Napoleon Grills Customer Service Calls

34 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Napoleon Grills Customer Service?

Product/ Service Question:

  • “Because I work a job out cranberry Lowes and didn't get paid”
  • “Propane gas regulator leaking”
  • “Rotisserie not working”

Request for Information Question:

  • “I have a question”
  • “Question about my Napoleon BBQ”

Return/ Replace Question:

  • “Tryong to find model of wood burning foreplace. Less4 yrs old”
  • “Fireplace insert fan not working”
  • “Outdoor fireplace questions installation”

Staff Question:

  • “Poor Service”

Other Question:

  • “I'm having problems with my grill.”
  • “Need parts”
  • “Register my grill”

About

Napoleon Grills Terms of Service
To read more: https://www.napoleongrills.com/terms
Napoleon Grills Privacy Policy
To read more: https://www.napoleongrills.com/privacy
Napoleon Grills Pros and Cons

Pros: When it was new, Great product

Cons: Terrible service, Poor quality, How it fell apart, Awful customer service

Napoleon Grills reviews and complaints

Napoleon Grills is ranked 690 out of 1993 in Appliances and Electronics category

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