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Great product in concept but the company has zero commitment to client satisfaction. They delivered a grill that does not work and I'm 4 months into trying to get one that does. Recently, their poor customer service took yet another turn for the worse and now they...
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Anonymous
Michigan

My grill grates fell apart after 3 years and at the end of the 4th were no longer usable. Contacted napoleon and after some back and forth they agreed to sell me new steel gr...

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